This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

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Life Safety ・ Safety Information [Consumer Affairs Information] Unable to Cancel a Contract ! ? Trouble at Unmanned Gymnasium

I signed up for a cheap gym after seeing an ad online. The system was to complete all procedures online, and there was no one on staff at the store. Three months after joining, I wanted to quit for convenience. I followed the instructions on the official website of the operator to cancel the membership using my smartphone, but I was unable to enter the information in the middle of the process and could not proceed. I tried calling the operator, but the line was disconnected. I would like to cancel my subscription because I will continue to pay. ( 60s )
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< A word of advice >
Unmanned We have received inquiries regarding gyms, online lessons, etc., such as "I can't cancel the contract on the website" or "I want to inquire but the phone line is disconnected".
Contracts are subject to the agreement and terms and conditions between the parties. Be sure to read through the contents of the terms and conditions, including contact information for cancellation and settlement methods, before signing the contract.
If you are unable to contact the business, use multiple means to inquire, including telephone, e-mail, and forms on the website. Also, check the business's website and other information as appropriate.
If you are in trouble, please contact your local government consumer affairs center, etc. ( Consumer Hotline 188 ). 
< From "Mimamori Fresh Information" issued by the National Consumer Affairs Center >

Please check the attached file here.
https://plus.sugumail.com/usr/funabashi/doc/608640

Inquiries about cases : Consumer Affairs Center, Consumer Affairs Consultation Section ( 047-423-3006 )
Inquiry about distribution : Consumer Affairs Center, Consumer Affairs Guidance Section ( 047-423-2852 )

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  • [Registrant]船橋市
  • [Language]日本語
  • Posted : 2024/06/14
  • Published : 2024/06/14
  • Changed : 2024/06/14
  • Total View : 88 persons
Web Access No.1908837