This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

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Life Safety ・ Safety Information [Consumers' Life Information

What was supposed to be an inexpensive high-pressure drain cleaning service … Unexpectedly high bill

I saw a flyer that said "3,000 yen for high-pressure drain cleaning," so I called and requested the service. The work was done, but he was charged approximately 40,000 yen, which he had no choice but to pay. Later, the same contractor came to the house and said, "You should change the sewage sump," and gave us a written estimate. I signed the contract, but the price is too high, about 220,000 yen, and I want to take a cooling-off action ・. ( 70s )
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< A word of advice >
We have received a number of complaints from customers who requested high-pressure cleaning of drainpipes after seeing advertisements emphasizing low prices, and were then solicited by the contractor for further inspection and installation work, and charged high fees.
It is difficult for consumers who do not have professional skills or knowledge about inspections and construction work to judge the appropriateness of the price and content of work suddenly proposed.
Routinely gather information about local construction companies and other businesses that you can feel comfortable asking for work.
Cooling ・ off may be possible, so if you are in trouble, please contact your local government consumer affairs center, etc. as soon as possible ( Consumer Hotline 188 ) .

< From "Mimamori Fresh Information" published by National Consumer Affairs Center >

Please check the attached file here.
https://plus.sugumail.com/usr/funabashi/doc/536304

Inquiries about the case : Consumer Affairs Center, Consumer Affairs Consultation Section ( 047-423-3006 )
Inquiries about distribution : Consumer Affairs Center, Consumer Affairs Guidance Section ( 047-423-2852 )

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  • [Registrant]船橋市
  • [Language]日本語
  • Posted : 2024/02/09
  • Published : 2024/02/09
  • Changed : 2024/02/09
  • Total View : 73 persons
Web Access No.1643039