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This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)
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Life Safety ・ Safety Information [Consumers' Life Information
- [Registrant]船橋市
- [Language]日本語
- Posted : 2024/04/26
- Published : 2024/04/26
- Changed : 2024/04/26
- Total View : 30 persons
Web Access No.1804707
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< Case 1 >
I ordered domestic dried strawberries from a site I saw advertised on SNS, but the product I received was foreign and the grains were smaller than advertised. I called the vendor but was not connected.
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< A word of advice >
I ordered processed goods using domestic fruits on a mail order site. We have received some inquiries from customers who ordered processed products made from domestic fruit from a mail-order site, but received the products from a foreign country. Such sites may be malicious sites that falsify the origin of the products.
Once paid, refunds are very difficult to obtain. Pay attention to whether the site displays the location and contact information of the seller, whether the price is not abnormally low, and whether the Japanese is not unnatural.
If payment is made by cash on delivery, check the "client" on the invoice, and if it is different from the seller you ordered from or if there is anything suspicious, do not pay the price and refuse to accept the goods.
If you feel uneasy or have any trouble, please contact the Consumer Affairs Center of your local government as soon as possible ( Consumer Hotline 188 ).
< From "Mimamori Fresh Information" published by National Consumer Affairs Center >
Please check the attached file here.
https://plus.sugumail.com/usr/funabashi/doc/578098
Inquiry about the case : Consumer Affairs Center, Consumer Affairs Consultation Section ( 047-423-3006 )
Inquiry about distribution : Consumer Affairs Center, Consumer Affairs Guidance Section ( 047-423-2852 )
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