Vivinavi : Funabashi : (Japan) Funabashi

Persistent solicitation calls even though I have refused. It is against the law

＜ Case 1 ＞
Every day I receive solicitation calls for a health food product that "works for everything". They were so persistent that I agreed to purchase the product. I tried taking the supplements I received, but they had no effect, and the price was expensive, about 110,000 yen. I am living on a pension and it is difficult to make payments, so I want to cancel the contract. （ 80s ）

＜ Case 2 ＞
I receive a call about a special electricity rate plan. They ask me about my current contractor and family structure, but I don't answer them and say I don't need them, but they keep calling. I would like them to stop calling. （ 80s ）
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＜ One word advice ＞
It is prohibited by the Act on Specified Commercial Transactions to allow a business operator to call you again to solicit your business after you have clearly refused. If a business persists, tell them that they are violating the law and firmly decline their offer.
When refusing, ask for the name and contact information of the business, and clearly state your intention by saying "I don't want it," "I'm not interested," or "I have no intention of doing business with them.
It is also effective to use a phone with an anti-spam function or a voicemail function to avoid answering calls from strangers immediately as a measure against persistent solicitation calls.
Even if you are unable to refuse and make a purchase, you may be able to take a cooling ・ off period, etc. If you are in trouble, please contact the Consumer Affairs Center of your local government （ or Consumer Hotline 188 ）.

＜ From "Mimamori Fresh Information" published by the National Consumer Affairs Center ＞

Inquiries about cases ： Consumer Affairs Center Consumer Affairs Consultation Section （ 047-423-3006 ）
Inquiry about distribution ： Consumer Affairs Center, Consumer Affairs Guidance Section （ 047-423-2852 ）

Please check the attached file here.
https://plus.sugumail.com/usr/funabashi/doc/488634

Inquiries about the case ： Consumer Affairs Center, Consumer Affairs Consultation Section （ 047-423-3006 ）
Inquiry about distribution ： Consumer Affairs Center, Consumer Affairs Guidance Section （ 047-423-2852 ）

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