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Notification

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Life Safety ・ Safety Information [Consumer Affairs Information] Caution ！ "Self Esthetics" is not subject to cooling ・ off

◆Case
I went to a teeth self-whitening salon I found on a website and signed up for a low-cost trial course. I applied the agent to my teeth by myself and irradiated the light with a special machine. Although she did not feel much effect, she was told that her teeth would become whiter after several sessions, and she was solicited to buy a coupon ticket for 10 sessions on the day of the trial, which would free up the paid trial course and increase the number of sessions by two, so she bought the coupon ticket for about 30,000 yen. After returning home, she wondered whether she would be able to receive the full course if she went all the times, and wondered whether she would be able to go all the times if she left the area in the future for employment. （ Party ： Student ）
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＜ A word of advice
In the case of so-called esthetic salons where an esthetician performs treatment, if the period exceeds one month and the amount exceeds 50,000 yen, the treatment falls under the category of specified continuous services under the Act on Specified Commercial Transactions, and cooling ・ off is allowed. However, "self-esthetics" such as the case in question are generally considered to be outside the scope of the Act and cooling ・ off is not possible because the customer uses the equipment, etc. by him/herself.
Even if you intend to take a free trial course, you may be tempted to sign a contract by the solicitation of "today's special price".
When signing a contract, carefully check the contract period and whether or not there is a penalty, etc. If you are signing a long-term contract or purchasing coupons, carefully consider whether or not you can continue the contract and whether or not you can cancel before the end of the contract.
If you are in trouble, please contact the Consumer Affairs Center of your local government, etc. （ Consumer Hotline 188 ）.
＜ From "Children ・ Youth Support Information" published by the National Consumer Affairs Center ＞

Please check the attached file here.
https://plus.sugumail.com/usr/funabashi/doc/789086

Inquiries about cases ： Consumer Affairs Center, Consumer Affairs Consultation Section （ 047-423-3006 ）
Inquiry about distribution ： Consumer Affairs Center, Consumer Affairs Guidance Section （ 047-423-2852 ）

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  • [Registrant]船橋市
  • [Language]日本語
  • Posted : 2025/01/24
  • Published : 2025/01/24
  • Changed : 2025/01/24
  • Total View : 32 persons
Web Access No.2488337
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